Privacy Policy

Last Updated: 8 February 2026

Information We Collect

We collect information necessary to provide our restaurant analytics platform services. This includes operational data from your POS systems, reservation platforms, and payment processors. We also collect contact information you provide when registering for our service or contacting our support team.

Operational Data

Through integration with your restaurant management systems, we collect transaction records, timestamps, menu item details, table assignments, and payment information. This data is essential for generating the analytical insights our platform provides.

Account Information

When you create an account, we collect your name, email address, phone number, business name, and business address. This information allows us to identify your account, communicate with you, and provide appropriate service access.

Usage Information

We automatically collect information about how you interact with our platform, including pages viewed, features used, and time spent in the application. This helps us understand platform usage patterns and improve our service.

How We Use Your Information

We use collected information solely to provide and improve our analytics services. Your operational data is processed to generate visualizations, calculate metrics, and identify patterns relevant to your restaurant operations.

Contact information allows us to communicate about your account, provide technical support, and send important service updates. We do not use your information for marketing purposes without explicit consent.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data transmission occurs over encrypted connections. Our servers employ industry-standard security protocols and regular security audits verify our protective measures.

Access to your data is restricted to authorized personnel who require it to provide services or technical support. All employees with data access are bound by confidentiality obligations.

Data Retention

We retain your operational data for the duration of your service agreement plus a reasonable period afterward to fulfill legal obligations and resolve disputes. You may request data deletion at any time, subject to legal retention requirements.

After account termination, we delete or anonymize your data according to our standard data retention schedule, typically within 90 days unless legal requirements mandate longer retention.

Data Sharing

We do not sell your data to third parties. We may share information with service providers who assist in platform operation, such as cloud hosting providers and payment processors. These providers access data only as necessary to perform their functions and are contractually obligated to maintain confidentiality.

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or the public.

Your Rights

Under Japanese data protection law, you have specific rights regarding your personal information:

To exercise these rights, contact us using the information provided below. We will respond to requests within the timeframe required by applicable law.

Cookies and Tracking

Our website uses cookies to maintain session state, remember preferences, and analyze site usage. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.

We use analytics services to understand how visitors interact with our website. These services may collect information about your visit, including pages viewed and time spent on the site. This information helps us improve website design and content.

International Data Transfers

Your data is primarily stored on servers located in Japan. If data transfer outside Japan becomes necessary for service provision, we ensure appropriate safeguards are in place to protect your information according to Japanese data protection standards.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact us at:

Email: info@nobirae.com
Phone: +81 120 974 670
Address: 〒951-8068 Niigata, Chuo Ward, Kamiokawamaedori, 7 Bancho−1230-7 ストークビル鏡橋 7F